Dear customer, Thanks you writing back. We really cherish our every customer like you . Anyway,it is our fault.Apologize sincerely again.Here is the solution need your approval: We sent you new products for free as compensation. As you know,this is a new product promotion,we really don't have much profit and we need to pay for all cost.Though we didn't make no money on this order,we really care about your feeling and hope you have a happy shopping. Thanks so much for your kind understanding and support to us. We must will do better and better in future. Hope hear from you if it is okay for you. Any advice form you will be greatly appreciated.I hope I was able to sufficiently assist with this matter. Have a good weekend. Any other help need ,please feel free to let us know. Best regards